kbjili Privacy Policy

1.1 This Policy applies to all personal data processed by kbjili in connection with the operation of the kbjili platform. It covers data collected from players, prospective players, visitors to the kbjili website who do not register, and individuals who contact kbjili's customer support team.

1.2 This Policy should be read together with kbjili's Terms & Conditions, which are available at kbjili.cam/terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data processing, this Policy shall prevail.

1.3 This Policy does not cover the data practices of third-party websites or services that may be linked to or from the kbjili platform. kbjili is not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party services you access.

2.1 For the purposes of the Philippine Data Privacy Act, kbjili is the data controller in respect of the personal data collected and processed through the kbjili platform. As data controller, kbjili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

2.2 kbjili has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and the Data Privacy Act. Privacy-related queries, data subject access requests, and complaints may be directed to the DPO via the contact details above.

3.1 kbjili collects the following categories of personal data in connection with the operation of the platform:

Identity Data: Full legal name, date of birth, nationality, government-issued identification number (e.g., Philippine National ID, passport number, driver's license number, SSS/GSIS ID number), and a copy of your identification document where required for verification purposes.

Contact Data: Philippine mobile number, email address, and residential address (including city and province — particularly relevant for players in Manila, Cebu, Davao, Quezon City, and other Philippine locations where address-based verification is standard).

Financial Data: GCash number, Maya number, bank account details (BPI, BDO, Metrobank, UnionBank, or other Philippine banks), transaction history, deposit and withdrawal records, and source-of-funds documentation where required for anti-money laundering compliance.

Account & Activity Data: kbjili username, account creation date, login timestamps, session durations, games played, wagers placed, wins and losses, bonus usage history, VIP tier progression, and responsible gaming settings you have configured.

Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, network carrier (e.g., Smart, Globe, DITO), and approximate geolocation derived from IP address.

Communication Data: Records of your interactions with kbjili's customer support team via live chat, email, or other channels, including the content of those communications and any attachments provided.

Marketing Preferences: Your stated preferences regarding receiving promotional communications from kbjili, and records of your engagement with any marketing materials we send.

3.2 kbjili does not intentionally collect sensitive personal information (as defined under the DPA) unless specifically required for identity verification, responsible gaming assessments, or as mandated by PAGCOR or other regulatory authorities.

4.1 kbjili collects personal data through the following means:

• Direct collection: Information you provide when registering a kbjili account, completing identity verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions;
• Automated collection: Technical and activity data collected automatically when you access and use the kbjili platform, through server logs, session tracking, and similar technologies;
• Third-party sources: Identity verification data from licensed identity verification service providers; fraud detection signals from anti-fraud service partners; payment transaction data from GCash, Maya, and other payment processors; and, where applicable, information from regulatory databases maintained by PAGCOR or other Philippine authorities.

4.2 When you register on kbjili, you are required to provide accurate and complete information. Providing false or misleading personal data constitutes a breach of kbjili's Terms & Conditions and may constitute a violation of the Data Privacy Act.

5.1 kbjili processes your personal data for the following clearly defined purposes:

• Account creation and management: To register, maintain, and administer your kbjili account, including processing your login credentials and managing your account preferences;
• Identity and age verification: To verify that you are at least 21 years of age and that your identity matches the information provided during registration, as required by PAGCOR regulations and kbjili's responsible gaming obligations;
• Payment processing: To process deposits and withdrawals via GCash, Maya, Philippine banks, and other supported payment methods; to reconcile transactions; and to maintain financial records;
• Regulatory compliance: To fulfil obligations under PAGCOR's licensing requirements, the Anti-Money Laundering Act of 2001 (AMLA), as amended, the Data Privacy Act, and other applicable Philippine laws and regulations, including mandatory reporting to the Anti-Money Laundering Council (AMLC) where required;
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct on the kbjili platform;
• Responsible gaming: To monitor play patterns, identify potential problem gambling indicators, enforce self-exclusion and limit requests, and fulfil kbjili's responsible gaming obligations;
• Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance;
• Service improvement: To analyse platform usage patterns in order to improve the kbjili gaming experience, fix technical issues, and develop new features;
• Marketing communications: To send you promotional offers, bonus notifications, and updates about new games or features at kbjili — only where you have opted in or where kbjili has a legitimate interest in doing so under applicable law.

5.2 kbjili will not process your personal data for any purpose other than those listed above without first providing you with updated notice and, where required by the DPA, obtaining your consent.

6.1 kbjili processes your personal data on the following legal bases under the Data Privacy Act:

• Contractual necessity: Processing necessary for the performance of the contract between you and kbjili — including account registration, payment processing, and game operation;
• Legal obligation: Processing required to comply with kbjili's obligations under Philippine law, including PAGCOR regulations, AMLA reporting requirements, and the Data Privacy Act itself;
• Legitimate interests: Processing necessary for kbjili's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing purposes, where consent is required, and for any processing of sensitive personal information not already covered by the bases above. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

7.1 kbjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals;
• Identity verification providers: Licensed third-party KYC (Know Your Customer) service providers who assist kbjili in verifying your identity and age in compliance with PAGCOR requirements;
• Game content providers: Game studios and aggregators (such as Pragmatic Play, PG Soft, Jili Games, and others) receive session and wagering data necessary to operate their games within the kbjili platform. These providers operate under data processing agreements with kbjili;
• Regulatory and law enforcement authorities: PAGCOR, the AMLC, the NPC, or other Philippine government authorities where disclosure is required by law, court order, or regulatory direction;
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by kbjili, under strict confidentiality obligations;
• Corporate transactions: In the event of a merger, acquisition, or sale of all or substantially all of kbjili's assets, your personal data may be transferred to the relevant acquiring entity, subject to equivalent privacy protections.

8.1 The kbjili platform operates with support infrastructure, game servers, and service providers that may be located outside the Philippines. As a result, your personal data may be transferred to, stored, or processed in countries other than the Philippines in the course of kbjili's operations.

8.2 Where such international transfers occur, kbjili takes steps to ensure that your personal data receives a standard of protection equivalent to that required under the Philippine Data Privacy Act, including through: (a) contractual safeguards such as data processing agreements incorporating standard data protection clauses; (b) ensuring recipient organisations maintain adequate security standards; and (c) transfer only to jurisdictions with recognised data protection frameworks where practicable.

8.3 By using the kbjili platform and agreeing to this Policy, you consent to such international transfers subject to the safeguards described in this section.

9.1 kbjili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active kbjili account and for a minimum of five (5) years following account closure, to comply with AMLC record-keeping requirements and potential dispute resolution needs;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act;
• Identity verification documents: Retained for the duration of your account and for five (5) years post-closure, unless a longer retention period is required by PAGCOR or other regulatory authorities;
• Customer support communications: Retained for three (3) years from the date of last interaction, unless the communication is relevant to an unresolved dispute or regulatory matter;
• Marketing opt-in records: Retained for three (3) years from the date of last consent, or until withdrawn.

9.2 Where personal data is no longer required for any legitimate purpose and no legal obligation requires its retention, kbjili will securely delete or anonymise that data in accordance with our internal data disposal procedures.

10.1 The kbjili platform uses cookies and similar tracking technologies to operate the website, enhance your experience, analyse usage, and, where you have consented, to deliver relevant marketing content.

10.2 The following categories of cookies are used on the kbjili platform:

• Strictly necessary cookies: Required for the kbjili platform to function — including session management, security, and fraud prevention. These cannot be disabled without rendering core platform functionality inoperable;
• Performance and analytics cookies: Collect anonymised data about how the kbjili platform is used — such as pages visited and session duration — to help us improve the platform experience;
• Functionality cookies: Remember your preferences (such as language or game settings) to provide a more personalised kbjili experience;
• Marketing cookies: Used, where you have consented, to deliver promotional content relevant to your interests.

11.1 Under the Philippine Data Privacy Act, you have the following rights in respect of the personal data kbjili holds about you:

11.2 Right to be Informed: You have the right to know that kbjili is collecting your personal data, the purpose for which it is being collected, how it will be used, to whom it may be disclosed, and your rights as a data subject. This Policy fulfils that obligation.

11.3 Right to Access: You may request a copy of the personal data kbjili holds about you, information about the purposes for which it is processed, and details of any third parties to whom it has been disclosed. kbjili will respond to access requests within 15 business days of receipt.

11.4 Right to Correction: You may request that kbjili correct any inaccurate or incomplete personal data we hold about you. kbjili will process correction requests within 15 business days. Some corrections (such as changes to your registered name) may require supporting documentation.

11.5 Right to Erasure or Blocking: You may request that kbjili erase or block the processing of your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you have withdrawn consent (where consent was the legal basis); (c) the processing is unlawful; or (d) erasure is required for compliance with a legal obligation. Note that kbjili may be required to retain certain data under AMLC regulations and other applicable laws even following an erasure request, in which case we will inform you of the applicable retention obligation.

11.6 Right to Data Portability: You may request that kbjili provide your personal data in a structured, commonly used, and machine-readable format, or transmit it directly to another data controller where technically feasible.

11.7 To exercise any of your data subject rights, please send a written request to [email protected] with the subject line "Data Privacy Request." kbjili may require you to verify your identity before processing the request. We will not charge a fee for reasonable requests.

12.1 kbjili implements age verification measures at registration and at various points during the account lifecycle to prevent access by persons below the legal age of 21. If kbjili discovers that personal data has been collected from a person below the legal age, we will promptly delete that data, close the associated account, and report the matter to the relevant authorities where required.

12.2 If you are a parent or guardian and believe that a minor in your care has registered on or otherwise provided personal data to the kbjili platform, please contact kbjili support immediately at [email protected].

13.1 kbjili maintains technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kbjili servers;
• Encryption of sensitive data fields (including passwords and financial account identifiers) at rest using industry-standard algorithms;
• Role-based access controls limiting access to personal data to authorised kbjili personnel who require it to perform their job functions;
• Multi-factor authentication for kbjili administrative systems;
• Regular penetration testing and security vulnerability assessments;
• Automated monitoring for suspicious login activity, including brute-force attempts and credential-stuffing attacks;
• Employee training on data protection and information security practices.

13.2 In the event of a personal data breach that is likely to result in harm to you or other affected individuals, kbjili will notify the National Privacy Commission within 72 hours of becoming aware of the breach, as required under the Data Privacy Act. Affected data subjects will be notified as promptly as practicable.

13.3 While kbjili takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is entirely secure. You play a role in your own data security by protecting your kbjili login credentials and reporting any suspected unauthorised account activity to kbjili support without delay.

14.1 kbjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. The updated Policy will be published on the kbjili platform with a revised effective date.

14.2 For material changes — those that significantly affect your rights or the way kbjili uses your personal data — kbjili will provide advance notice through a prominent notice on the platform or via your registered email address or Philippine mobile number, where practicable, at least 14 days before the changes take effect.

14.3 Your continued use of the kbjili platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the updated Policy, you should stop using the platform and may request account closure in accordance with kbjili's Terms & Conditions.

15.1 For any questions, concerns, or requests relating to this Privacy Policy or kbjili's data practices, please contact our Data Protection Officer:

15.2 If you are not satisfied with kbjili's response to a privacy concern or believe that kbjili has processed your personal data in a manner inconsistent with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

15.3 This Privacy Policy was last reviewed and updated in January 2026 and supersedes all prior versions. The version published on the kbjili platform is the definitive current version.